Sansa M230

I have several of the M230 and they all work well. I am using windows 10 and for some reason it will not let me into the files on the M230. Computer see it and opens it to a folder called RECORD but says it is empty.

Any ideas on how to open my M230 with my computer.

Also it will not play on my computer.

That is a really ancient player. I doubt whether it will work with Win 10. Probably have to find an older computer with an older Windows version.