08-07-2014 03:49 PM
My touchscreen is not working such as navigating, back page and play button. However my power button and volume buttons still work. I did a reset and used the sansa updater to install the latest firmware etc.
My player is asking me to choose a language - the problem is that i cannot use the touch pad to navigate or enter the selected option etc.
Has anyone encoutered this before? Any advice on how to get the touch pad working again?
08-14-2014 06:59 AM
Sounds like a hardware problem. I can only suggest RockBoxing it. If the touchpad does not work under RB, then that would confirm that there is a HW problem and it is not software.