@vjr wrote:
i am using windows XP …not sure whether it is sp1 or sp2
but the wmp version is 9
i’ll try to install wmp 11
are you sure there are no drivers required to use the device?
The installation CD that came with the Sansa Connect only contained Yahoo Music Jukebox, which you don’t need to sync your Connect. All it requires is an installation of MTP, which comes with WMP 10 or higher on XP, and comes with Vista by default.