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GPH
Newbie
Posts: 18
Registered: ‎09-01-2011

Re: Sansa Clip Zip Firmware 01.01.15

Thanks for the tips Conversionbox,

 

Unfortunately, I can't use chkdsk on my Mac, where my iTunes library is located. It's a PC only utility. As far as some sort of corruption of a file, with 3000 files to load, it is a bit like looking for a needle in a haystack with no feedback from the Clip Zip (CZ) as to why it fails to load my files on the card.  With the screen the CZ provides I would have hoped SanDisk would actually display some sort of error messages on the screen if certain problems were encountered "Refreshing the media".  They could trap errors due to unreadable files, incompatible formats, image files too large, etc. and use the display to help a customer out with some clues why operations are a no go, but I guess that is too much to expect these days, where products are rushed to market with inadequate testing and get replaced by a new model within a year or so. 

 

The whole point is for the CZ to successfully compete with the other established audio players, the CZ should be as good or better than those established players.  On paper the CZ is a better player than my shuffle, but right now I can only load about 5GB of my 29GB iTunes library to the CZ and even then any m4a files > 320kbps in data rate will all have to be reformatted to be playable on the CZ.  For me that is about 300 files I will need to convert, because the CZ isn't up to the task. So much for as good or better.

 

The memory card issue really irks me because I specifically went out of my way to get a SanDisk brand card that runs at the faster rate (4 level) for use with this player. Right now this card sits unused due to the refresh cycle shutdowns, thus limiting me to playing a small fraction of my 29GB music library. 

 

As far as the memory card being the potential problem, it appears to format fine from my PC or from my Mac or from the CZ itself. I have successfully used it to transfer 20GB of video files between my Mac and PC without an error, so I am still inclined to blame the CZ card refresh routine for the issues I have experienced.

 

I guess I was foolish believing switching from an iPod (or iPud as you call it) to a CZ would be straight forward and relatively painless.  My plan to use a 4GB CZ with a 32GB card to hold my 29GB music library and still leave room for voice recording, podcasts and audio books only looks good on paper.  When it comes to my actual User Experience, the CZ has not delivered what I expected.  It remains a disappointment, but I do appreciate your feedback.

 

My plan now is to load my iTunes library to the Clip Zip in 3GB chunks until the entire 29Gb of files have been test loaded to the Clip Zip 4GB player.  If the files all load through the players Refresh cycle then I will know the files are not the problem.  This will leave the card or the player card refresh cycle as the most likely cause of the load problems.  We'll see what comes of this test.

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SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Sansa Clip Zip Firmware 01.01.15

You have an excellent plan there, loading the card in several-gigabyte chunks.  I always cringe at mass transfers, as the odds increase markedly for problems.  I remember the days of filling a backup 10MB hard drive all at once.  Ah, the old days.

 

Now, we're into the gigs!

 

Let us know how the process goes!  It will be eaasier to locate a problem by loading in increments.

 

Bob  Smiley Tongue

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SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Sansa Clip Zip Firmware 01.01.15


@neutron_bob wrote:

You have an excellent plan there, loading the card in several-gigabyte chunks.  I always cringe at mass transfers, as the odds increase markedly for problems.  I remember the days of filling a backup 10MB hard drive all at once.  Ah, the old days.

 

Now, we're into the gigs!

 

Let us know how the process goes!  It will be eaasier to locate a problem by loading in increments.

 

Bob  Smiley Tongue



I loaded 59GB (yes, fifty-nine) onto a player today in one shot Smiley Surprised......granted, it took quite a long time.Smiley Wink

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

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SanDisk Guru
Posts: 3,676
Registered: ‎12-04-2008

Re: Sansa Clip Zip Firmware 01.01.15


@GPH wrote:

Thanks for the tips Conversionbox,

 

Unfortunately, I can't use chkdsk on my Mac, where my iTunes library is located. It's a PC only utility

I am a mac too. Its just eaiser in most cases to give PC related suggestions. I struggle with my player doing anything fancy using my mac (I cant use audible, I have to drag and drop, etc) 

 

 (or iPud as you call it)

This was just a type-o 

 

Good Luck with your player.


Conversion Box
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base

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Newbie
Posts: 13
Registered: ‎09-15-2011

Re: Sansa Clip Zip Firmware 01.01.15

On the sansa + when you go to options, it says, "return to music list," on the sansa clip zip, It doesn't have this. Is there a way you can fix this and the known issue mentioned. thanks. 

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SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: Sansa Clip Zip Firmware 01.01.15

[ Edited ]

@Ross2011 wrote:

On the sansa + when you go to options, it says, "return to music list," on the sansa clip zip, It doesn't have this. Is there a way you can fix this and the known issue mentioned. thanks. 


Just press the Back button

.

Which 'known issue'?

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Newbie
Posts: 13
Registered: ‎09-15-2011

Re: Sansa Clip Zip Firmware 01.01.15

thanks.

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Newbie
Posts: 10
Registered: ‎09-17-2011

Re: Sansa Clip Zip Firmware 01.01.15

System Settings should not be top of the Settings list.  The previous firmware configuration was optimal in this regard.  Previously a single key tap (scroll up) took you from Settings to the System Settings.  This had the dual benefit of deeply nesting critical settings for protection, as well as providing easy access for someone who knows exactly what they are doing.

 

The lock / unlock function has become even more fragile by allowing the volume control to pass through.  A lock function should be just that; a lock.  With this new firmware, not only can you inadvertently unlock the unit by a single tap, you can now inadvertently increase / decrease volume.  This gives rise to conditions where you blast your ears (health issue) or you appear to lose all sound output (giving impression of erratic operation).  The lock function should lock everything.  The unlock function (and probably the turn on function also) should be a two key operation.  Eg. While holding Select key, press power key.  A settings switch that permitted both modes of operation might suit everyone.

 

The Sansa menu system has been well thought out and I suspect extensively tested.  I would encourage you not to make ad hoc changes that degrade its design.

 

A bug is still present that relates to the accelerated scrolling function.  When attempting to scroll to “S” it jumps back to the Shuffle command and ignores the existence of songs or albums starting with an S.  Can I Suggest putting a period or a dash ahead of the word Shuffle so that this does not occur.

 

Keep up the good work.

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Newbie
Posts: 2
Registered: ‎12-06-2011

Re: Sansa Clip Zip Firmware 01.01.15

I am having the same problem you had. What do you mean by " reformat the ClipZip using its menu"?

Sorry for my ignorance.

Thanks.

Dom

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Newbie
Posts: 2
Registered: ‎12-06-2011

Re: Sansa Clip Zip Firmware 01.01.15

Sorry... I got it...  Just got the Clip Zip today...