07-25-2015 03:19 PM
Thanks! I'll give this a shot and let you know if it works for me. (By the way, I've had multiple e-mail exchanges with Rhapsody support people, but for some reason, they hadn't offered me this solution.
Better late than never, though, so thanks! I'll let you know if it works.
08-22-2015 04:24 AM
After reinstalling Rhapsody, uninstalling Rhapsody 4.0, deauthorizing my computer, my device, taking out the micro card and re-installing it, reintalling the Sandisk installer--this was finally the solution that worked.
What a royal pain in the neck. I appreciate your information and your post.
Sandisk and Rhapsody should post this on their sites.
10-16-2015 03:33 PM
Thank you! Worked like a charm. Really a shame but it is fixed. I have spent endless hours, bought a new player not realizing it is not compatible (arghh!)
I really appreciate that you posted this.
11-05-2015 01:13 AM
Thanks cwinkm for sharing. This worked perfectly! I had spent days trying to resolve and devoted hours trying solutions suggested on the Internet. Nothing worked until I came across your post. Very happy to finally have the problem resolved.