I dunno how I found ya, but I think I’m glad I did!! I stumbled across some ‘info’ you were describing to another client about how to get into ‘settings’?
I am having a problem with having to ‘force shut-down’ of my computer when I disconnect the player from it? Sooo, I sent an email to Sandisk and got a return one with some suggestions as to how to ‘fix’ this?
They mentioned changing the USB mode and I had NO idea of what they were talking about. I just found it through one of your ‘help’ responses and I’m hoping this will finally take care of itself!! 
