11-27-2011 05:37 PM
My music synced over with no problem but my playlists are nowhere to be found. I've updated the firmware, too. Any suggestions? I've got it set on automatic mode for the usb.
11-28-2011 09:49 PM
I use Media Monkey and have the same problem. I even tried a memory card from my other player that I KNOW has playlists on it and the Zip Clip doesn't find them.
11-29-2011 03:23 PM
To locate your playlists, on the device, go to Music > Playlists.
I have had no difficulties building and syncing playlists from Windows Media Player to the device, simply drag and drop your playlist to the Sync pane, then click on Start Sync. WiMP will then transfer your playlist and files to the device.
11-30-2011 10:55 PM
That is the SAME problem I have. The music and artwork get synced, but not the playlists.
I even tried a 2 MB card that I use in my other Sansa player that I know has working playlists on it, and the Clip Zip doesn't find them.
I am getting VERY frustrated. I have a very large music collection, and it is difficult to find specific things so I like to make long playlists that will run for 4 or 5 hours.
12-05-2011 04:38 AM - edited 12-05-2011 04:43 AM
For what it's worth ... in MTP mode, you should be able to find your internal memory playlists using Windows Explorer at My Computer\Sansa Clip Zip 8GB\Internal Memory\Playlists ... might want to see if they're there, but for some reason the Clip Zip isn't seeing them. I assume playlists on an expansion card are at My Computer\Sansa Clip Zip 8GB\External Memory\Playlists or something like that.
Also verify that the paths within your playlists are correct. For example, I think you'll have problems if a playlist on your expansion card references songs in the internal memory, and vice-versa.
12-05-2011 05:54 AM
Please go through the below steps and make sure that if you have done the same :-
Before you can synchronize playlists to your Sansa® MP3 player, you need to show Windows Media Player where your songs are located.
12-29-2011 10:50 AM
The current firmware (v01.01.18) has issues with playlists saved to the device in MSC mode.
You can install an older firmware to get playlists to work:
(or put the Clip Zip in MTP mode)
02-20-2013 05:38 AM - edited 02-20-2013 05:43 AM
Your post is really old, so you probably don't need help anymore, but thought I'd reply, in case others find it when looking for help. I finally figured out to get Windows Media Player to actually transfer the playlists to the Sansa Cip Zip, I had to first set up the Sansa to sync to my library in Windows Media Player.
It was no problem after that simple little step I missed. And I could choose to sync to the device or the sd card after I "set up to sync". I know others had trouble getting playlists to the sd card.
06-08-2013 09:48 AM
I think some of the devices are faulty and this is why some people have no problem and others do. I have two devices: one black one white. The white one always reads everything on a memory card and syncs as well as can be expected with windows media player. The black one sometimes just ignores the contents of a memory card (even after I pop the card in and out again) and syncs erratically with windows media player. Go figure. But there has to be a reason so many people have posted about quirky devices.