Hi Thomas,
I just wanted to say thank you for taking the time to write this post. I used it to “de-brick” my Sansa Express when it did not turn on, and it saved me from the incompetent technical support that for some reason told me that this problem couldn’t be solved except by returning the device to them. It’s unlikely that I’ll ever buy another Sandisk product because of this experience, but I did want to say that your efforts and post saved me time finding a replacement MP3 player, and I very much appreciate that.
Thanks again!
