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Newbie
Posts: 1
Registered: ‎12-29-2011

Re: External Playlist problem

This issue began occuring in the latest firmware update. I had the issue with the static burst between some tracks, so I updated to the latest firmware. Once I did, my SD card playlists stopped showing up.

Newbie
Posts: 2
Registered: ‎01-17-2012

Re: External Playlist problem

I have the opposite problem - playlists on the microSD card work OK, but those on the 'basic' player memory do not show up (on the player - looked at via mediamonkey or windows they are there, and work fine).

 

Maybe the issue is that onely one set of playlists can be seen at once - in my case it is the external card set. Before I bought a card I used to have the internal ones working alright.

 

I use .m3u playlists from MM4, forced to relative paths, and stored in a /playlists/ folder .. works fine on the card.

 

Not very impressed with the clipzip firmware - the hardware seems OK. I also get random pauses and occasional hangs (sometiems it won't turn on), and it really struggles with even a couple of thousane tracks. I also frequently turn it on to find my 100% battery charge now reads as 77%. Weird.

SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: External Playlist problem


@GSV3MiaC wrote:

 

Not very impressed with the clipzip firmware - the hardware seems OK.

 

 

Quite right....the hardware is just fine. With alternate firmware it's a great little player.Smiley Wink

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

Newbie
Posts: 5
Registered: ‎03-18-2012

Re: External Playlist problem

I contacted SanDisk on this issue of the external playlists, and their answer was (both the first agent and then the supervisor), we never said they would be supported, and if we changed it in the latest firmware it's not a bug, it's our design.   I cannot begin to say how much BS this is, especially when it was present on earlier firmwares and other players support this.

 

So, very easy for me, won't spend a single dime on SanDisk products again.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: External Playlist problem

IMHO, SanDisk needs to pay some attention to and throw some concerted time and effort at its player firmware . . . .

Highlighted
Moderator
Posts: 497
Registered: ‎01-19-2009

Re: External Playlist problem

The Clip Zip does do some things differently than the earlier Clips.  Each model has unique features, tailored to the capabilities possible with each version.  For example, the Clip+ has a microSD expansion slot, and functions were added.

 

The Clip Zip has a full color display, so the interface was modified for the new screen.  Navigation was updated to a blend between the Fuze+ and the classic Clip interface.

 

SanDisk does listen to the needs of its customers, as many enhancements have been added to the Sansa line with successive firmware updates.  There is a Clip Zip Feedback and Feature Request Thread for your ideas and feedback.  Be sure to post your ideas there, as many ideas have ended up as features.

 

microsansa

SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: External Playlist problem


@Miikerman wrote:

IMHO, SanDisk needs to pay some attention to and throw some concerted time and effort at its player firmware . . . .


+1

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

SanDisk Guru
Posts: 1,018
Registered: ‎02-05-2009

Re: External Playlist problem


@Marvin_Martian wrote:

@Miikerman wrote:

IMHO, SanDisk needs to pay some attention to and throw some concerted time and effort at its player firmware . . . .


+1



+2

.

 

 

SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: External Playlist problem


@mags1230 wrote:

@Marvin_Martian wrote:

@Miikerman wrote:

IMHO, SanDisk needs to pay some attention to and throw some concerted time and effort at its player firmware . . . .


+1



+2

.

 

 


Perhaps the fact that even the Gurus here are saying this should be a hint for the developers to get cracking....Smiley Frustrated

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: External Playlist problem

[ Edited ]

Yes, it's time to rattle the tin cups across the jail bars!!  I would say that restoring a previous functionality is logical.

 

The dark side of coding is that repairing one line can affect other routines, often in strange and unanticipated ways.  Looking at the big picture, it's a portable media player.  Its function isn't to be a tie tack, though a Clip does draw some attention when you walk into a meeting with the little guy mounted across your necktie.  I can't find the little P-38 and Ercoupe ones, hiding in a drawer somewhere.

 

Back to the point, what does it do are the four most important words to remember.  No poofy "mission statement" required (I loathe those things).  It handles a collection of music, book, and podcast files, and plays them back.  Part and parcel of that mission is to have a method of selecting the files for playback.  That's why the thing has buttons and a display.  Being able to play sequences of files is why things like Artist names and Albums exist.

 

When you select an Album, the player is essentially playing a playlist of album tracks, running through all tracks with the same album name.  A playlist is a sequence of tracks that may, or may not, be from the same group.  It makes wonderful sense to have a location where these playlists can be accessed, for if we didn't have that, their only practical purpose would be to look at them using the computer.  And this makes just about as much sense as starting at a recipe in hope of a tasty meal.

 

Playlists are a basic convenience of media interfaces and portable devices.  Call me a little slow if you wish, but I have noticed that things like Windows Media Player have made a really big deal of incorporating playlists into the interface.  Have any doubt?  Open Windows Media Player and look what shows up right there in the upper left.  In fact, right click on any one of them, and sending it to the target portable device is one click away.

 

One of the basic functions of a portable player is to be operable via user playlists.  Thay're a convenient way to group desired tracks and play them automatically.  I can understand if this isn't on the box, as delving beyond immediate features isn't essential as a sales point.  From a scientist's point of inspection, box art is little more than the marketing equivalent of a bird's pretty plumage, advertising for the purpose of survival of the species.  You may not find the word playlists in the product description "bullet points", indeed, but expecting the machine to understand playlists isn't much of a stretch.  Whether a duck understands water shouldn't need definition.

 

Playlists are right here on my screen, page 16 for example, Clip Zip User Guide (August 2011 revision).  The player needs to be able to navigate playlists from the user interface, and it is natural that this functionality should encompass the internal and external memories.  The main limitation is that M3U lists must include path names.

 

Having playlists resident on the expansion memory (mounted microSD card) makes sense to me, as having lists that are directly related to the mounted card, also one that one can reasonably expect to be swapped in or out of current use, should be allowable on the card.  It just makes sense, n'est-ce pas?

 

Bob  Smiley Very Happy