Note: I’ve already seen several posts about my issue on this forum, but I still have this problem, hence the new thread_._
When I try to boot my Fuze+ into the Sansa firmware, I get an error message saying, “Database error.Please reformat.” It then shuts off immediately. Here is what I tried:
- Reformat from Linux (the only OS currently accessible to me) using the FAT32 filesystem. Did not resolve the database error.
- Borrow a Windows laptop and reformat several times using the FAT32 filesystem and with every possible allocation size (including “default allocation size”). Did not resolve the database error.
- Tried zeroing out the entire storage area then format to FAT32 from Linux. Did not resolve the database error.
- Tried zeroing out the entire storage area then format to FAT32 using every possible allocation size (including “default allocation size”) using the Windows laptop I borrowed. Did not resolve the database error.
- Tried updating the firmware. I tried both methods: 1) The firmware update software for Windows, which did not detect the Fuze+, even though Windows itself clearly could detect it since it was able to provide access to the storage area (as drive E:) and the empty uSD slot (as drive F:\ with a message asking me to insert a disk), and 2) The alternate “copy the firmware file to the Fuze+ and boot to the Sansa firmware” method, which did not work since the “display the database error message then shut down” process seems to take priority over updating the firmware.
The strange thing is, Rockbox seems to boot and run just fine on the same Fuze+ that this is occuring on and is perfectly happy to play music in FLAC format non-stop (remember, FLAC is lossless and produces huge files when encoding directly from the CD’s, so it requires quite a bit of reading from the player’s storage), which seems to indicate that the filesystem is not the issue. This is further supported by the fact that both fdisk in Linux and chkdisk in Windows indicate that the filesystem is healthy.
I don’t know what version of the Sansa firmware the Fuze+ has – last time I updated was over a year ago, and I can’t get into the Sansa firmware to check.
If there’s anything else I can try (preferrably from Linux, I have to give the Windows laptop back soon), I’d appreciate the help. Even though I like using Rockbox, I would still prefer having a properly functioning device (or at least, as “properly functioning” as the Fuze+ can possibly be).