I see that this is an old problem, appearantly no solved.
In my case I have 2 Zip Clips bought several years ago and one new. (all for MP3 audiobooks only)
All three have been working just fine and came from the factory with USB mode set to auto detect. Suddenly one of the old ones isn’t recognised by my Windows 7 computer(it still is by an old computer).
I get this message “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)”.
I don’t have a clue what that means or how to fix it. I’ve tried all the USB settings.
Since the other two players are OK it seems the problem would be in the player, not the computer, but if so why is it recognised by an old XP computer?
Any new suggestions other than tossing it?
Thanks
