The tool he’s referring to is available under a different heading with the latest Rhapsody 4 client.
The tool is “Backup and Reset Application Data Directory”. The new Fuze+ is atomic fast with the latest Rhapsody client build. Somebody got things right this time around. My song transfers are in seconds, and that was benchmarked with a 4G wireless connection throttled to 1.5Mb/s.
Click on Help > Check For Updates and update your Rhapsody client first. They have changed a lot in the latest build, much more stable. If you are still having s-l-o-w transfers (watch the device to see when reading / writing stops- the status bar in blue at the bottom of the screen ■■■■■, and always has. It lags horribly, especially if it has pending messages. Oh well, they can have one glitch, I guess.
If the Fuze+ remains a toad when loading, it’s best to format the device (you can do this from Rhapsody, but I prefer using the device itself: Settings > Format > Yes. This will erase all media from the device, and you will have to reload your music.
Then, connect your Fuze+, open Rhapsody, authorize the device, and reload a few tracks to see how quick she goes!
Bob 
