11-26-2007 04:58 AM - edited 11-26-2007 05:01 AM
Thank you prozema. This has allowed me to use my Kingston 2GB card, and I haven't found any problems with this firmware. I switched from 01.01.01P2 (pacific rim) and have actually noticed some extra options - most interesting is one allowing higher volume levels than usual.
The way in which Sandisk has responded to this 'bug' is unfortunate. Sandisk are doing a very good job in making this problem seem intentional...
Message Edited by nelson on 11-26-2007 05:01 AM
12-04-2007 02:30 PM
I really appreciate people that do not think only about their selves. I was myself actually ordering the sandisk microsd card, but decided to read this thread to the end, and you, prozema, had the solution.
The company Clas Ohlson (which is really known around scandinavian countries) I work for sells these Sansa Express 1GB Mp3-players, and I have seen many disappointed customers because of this memory card problem. Now prozema, you can feel very proud about yourself, because this older firmware update that you got from Sandisk will save christmas for tens, maybe hundreds of our customers (we sell these players about 300 per day around Norway, Sweden and Finland).
Thank You prozema and Merry Christmas everyone,
Johannes from Finland
12-04-2007 04:04 PM
You are very welcome everyone. I know how disappointing it is to purchase a product and then not have it function the way that it is supposed to (especially at the fault of the manufacturer). Merry Christmas everyone
12-04-2007 07:46 PM
I'll add my voice to the chorus just because I don't want to be a grab-and-runner. We're strangers, but we really appreciate when someone helps us out and it's nice to be acknowledged. Thanks.
12-08-2007 05:40 PM
Ok, I've run the updater from prozema, the firmware version under System Info now shows as 01.00.15F2... and I still get the same results when inserting a 2gb microSD card: Sluggish menu response and no indication of greater capacity or external storage in Windows. (Note: same results with 2 different cards, a "pqi" brand and an actual SanDisk brand)
What exactly is supposed to happen when a card is inserted? Does the sansa screen acknowledge this somehow? Should I only insert/remove the card when power is off?
I have an RMA pending for this since in the midst of fiddling with it this morning, it got to the point where the computer wouldn't acknowledge the presence of the player when plugged into USB. Further fiddling after the call resulted in getting it recognized as a "Player Recovery Device Class", which at least let me run the firmware updater again. So I have it back to the condition it was in before, functional, but still without expansion capability.
Should I just RMA the thing now and get a "fresh" device, or hope that a new firmware is actually released within the next 10 days (during which the RMA shipping label is valid) that will actually fix the problem?
12-08-2007 08:42 PM
When I insert my card, it shows on the screen that it is updating the database and not to remove the card while it is doing that. After that menu response time is not bad at all. Also, I am able to insert or remove the card while the device is powered on. You may have something wrong with your device other than the firmware so I would probably go ahead with the RMA. I wouldn't hold my breathe for Sandisk releasing another firmware update... they don't seem to do it often at all.
12-19-2007 05:01 PM
If any of you guys still have problems with the microSd cards, you should update to the newest firmware 1.01.05 which fixes those problems along with boot up issues and SDHC support. So update and see if things are working out for you. As for me, it's working great so far now.
12-30-2008 08:48 AM
Please open a new thread for your problem instead of reviving a year-old thread about an unrelated topic.
Sandisk Sansa e130 512MB (with 2GB OCZ SD)
Sandisk Sansa Express 1GB (with 4GB Transcend microSDHC)