vault sandisk cruzer 16gb Vault access

Ed,

I am not an ■■■■■; I have the pw.

Issue is that when starting up the secureaccess it wants me to create a new vault which makes it impossible to access the original vault with the correct pw I had.

Hence I made back-up of the original vault; formatted the usb; put the back-up back on the usb with secureaccess vut all it does is wanting to create new vault. I have created new vault and copied original vault in this new one but no access still.