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Newbie
Posts: 2
Registered: ‎06-16-2019

ultra usb not properly detected by w10

When I connect 128gb ultra usb in w10, I receive following message: SanDisk Ultra USB unable to connect to host controller.  When I go into device manager under usb hub it shows a bad connection Unknown usb device (invalid device descriptor). Under :General it says 

Windows has stopped this device because it has reported problems. (Code 43)

The USB device returned an invalid USB device descriptor.

 

usb works in a mac and is formatted for dos.

SanDisk Guru
Posts: 2,812
Registered: ‎07-23-2010

Re: ultra usb not properly detected by w10

Is it new or used?  Did you format it?  I think you need to reformat it in the MAC.  exFAT would be the preferred format.  FAT32 won't work with a drive this large.

Ed
Important files = Backed up files
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Newbie
Posts: 2
Registered: ‎06-16-2019

Re: ultra usb not properly detected by w10

resolved vmware issue