please help me with my new purchase sandisk ultra dual usb drive

Hi i was wondering why my new purchase sandisk ultra dual usb drive can’t be read by my android smartphone… “Cherry Mobile omega HD” can you help me with these? thanks

Hello,

in order to use the dual drive or any other drive with your mobile device, you need to make sure that the device supports the OTG feature that allows the mobile device to be seen as a host device for the flash drive.

so in that case you can either check in google if your device supports the otg or you can contact the manufacturer directly