Posts: 1
Registered: ‎10-04-2019

cruzer spark losing memory

This one is a 32GB drive.  Every time I use it , it eats up some memory space.  I'm down to about 10GB now.   So I've moved all the files to trash but the memory doesn't increase. What's going on?

SanDisk Guru
Posts: 16,304
Registered: ‎04-17-2008

Re: cruzer spark losing memory

Are you using a PC or Mac? If using a Mac, you must empty your Trash while the drive is connected, or the files won't be deleted. Only the path to them will be removed. Hence you think you've deleted the files but in actuality you haven't.

SanDisk Guru
Posts: 2,797
Registered: ‎07-23-2010

Re: cruzer spark losing memory

I think Tapeworm's answer applies to Windows systems also.  Another thing to try is to run a CHKDSK command on the drive.

Important files = Backed up files