05-09-2019 07:03 AM
You can go to the Device manager and then plug-in the card, then if it doesn't affect anything so your card is faulty and you should visit local technical support.
(Most Probably) But if there is some activity in DeviceManger then its the issue with the drivers.
You can troubleshoot this error easily (How To Fix USB Device Not Recognized in Windows)
You can download your Adapter's driver from your laptop's manufacturer's website.