Win7 Ultra USB 3.0 --- cannot install

There are diffezrent AV programs on Win7 and Win8;  unlikely the problem.

No complaints coming from either progam.  The installer is “safe to run”.

The Ultra USB 3.0 is plugged into a USB 2.0 socket on Win7 machine; into a USB 3.0 socket on Win8.

Both machines are current with respect to firmware and Microsoft patch levels.

I used sysinternals procmon to record the system calls

to see if there was one that failed.

Ans:  No failed system calls.

No system calls after creating/confirming my password, accepted as “excellent”.

I confirmed there was no other version of the installer running ( I rebooted ),

and confirmed there was no partial install of the product on my machines.