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Newbie
Posts: 1
Registered: ‎10-19-2019

Two new Drives show 2GB after one use and also format

I am trying to use The USB to recover and install an Windows 10 operating system.
Both drives are now showing 2GB after Dell recovery tool attempted to use the drives to restore my operating system.
One is a 64GB the other a 32GB. The Drives were formated,and now still say 2GB . Are they both defective???

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SanDisk Guru
Posts: 2,797
Registered: ‎07-23-2010

Re: Two new Drives show 2GB after one use and also format

[ Edited ]

I think it depends on what the Dell Recovery Tool did to them.  What does Dell support say?  Does the Recovery Tool partition the drives?

Ed
Important files = Backed up files