06-06-2018 03:09 AM
I have a situation with my 2 years old UFD CZ43.
I can see my vault files in SanDisk SecureAccess Vault Folder. But when I launch SecureAccesswin2,0 and key in my pw, I will see that my UFD = 0kB.
It says that the vault could not be loaded, it may be located on another computer or the original vault file has been manually removed.
I have uploaded the screen shots below, showing :
p/s: I have not tried anything on the UFD yet. I have a few other UFD (3 others) and have not encountered this problem before. I suspect this has something to do with the drive being near it’s limit in terms of storage, but I can’t be sure.
06-09-2018 07:01 PM
Thanks very much Ed, for the prompt reply :
The outcome of chkdsk /f
C:\Users\CP>chkdsk d: /f
Windows has scanned the file system and found no problems.
32,768 bytes in each allocation unit.
I'm not sure to laugh or to cry. What should I do next? Any tips?
06-10-2018 09:04 PM
Check your Recycle Bin. Maybe you accidently deleted something SecureAccess needs.
Important files = Backed up files