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Newbie
Posts: 3
Registered: ‎09-04-2018
Accepted Solution

Secure access offline

When I start secure access and am not connected to the internet it tries to update and never starts. The whole reason I bought the drive was to access files when I am not connected online. Is there any way to do this?
SanDisk Guru
Posts: 2,585
Registered: ‎07-23-2010

Re: Secure access offline

Do you have the current version of SecureAccess?

Ed
Important files = Backed up files
Newbie
Posts: 3
Registered: ‎09-04-2018

Re: Secure access offline

Yes. I ran it once online and it updated, but it still tries to update and hangs when I start it. 

SanDisk Guru
Posts: 2,585
Registered: ‎07-23-2010

Re: Secure access offline

hmmm I suspect checking for updates is an option that can be disabled but you will have to get it to run before you can change it.

Ed
Important files = Backed up files
Newbie
Posts: 3
Registered: ‎09-04-2018

Re: Secure access offline

That did it. Under Help. Check for Updates, chose never. 

 

Thank you very much