" it said that it could not conduct a fast recovery because the flashdrive was so badly damaged and is doing a detailed or something similar (can’t remember which word it used) recovery"
Marj that sounds so much like a scam. 
If the drive was so badly damaged you would not have been able to see the SecureAccess files on it. Why didn’t you use one of the apps I suggested??
I do hope things didn’t get worst.
