01-07-2020 07:00 AM
i have a macbook pro that i just update with mac os catalina and since then i can't have access to my files on my sandisk ultra usb flash drive... it won't open the secureaccess v1 on catalina.
i tried open it ona pc and don't work to because the secure access instaled on the usb drive is a mac software.
how can i recover my files??
01-07-2020 11:18 AM - edited 01-07-2020 11:20 AM
Not a Mac person so can't give specific help.
But I suggest:
1. you find a Mac with an old Catalina on it; library, coffee shop, university, and backup each of your files in SecureAccess.
2. download the current SecureAccess Mac file, copy it to your flash drive, and install it while on a Mac.
Hopefully #2 doesn't loose your files but if it does you will have backups. If it doesn't cause you to loose your SecureAccess files, you can rest knowing you have backups.
Important files = Backed up files