Sandisk Extreme USB drive 32GB - SecureAccessV3win has hung and Cannot close

Thanks for the reply yes I have carried out all those things and copied the directories into a new folder on my desktop however, still no joy but I seem to be missing the “lock” and “rmlock” files so maybe that is the cause of the problem they were there alright but somehow I must have accidently deleted them. I have not emptied my recycle bin but even so they do not seem to be there. May be a red herring but I recall them being there.

I seem to be able to log in but am now getting the error message “invalid parent path in archive”