07-07-2019 08:21 AM - edited 07-07-2019 08:24 AM
The instructions for "DownloadSanDiskSecureAccess_Mac say, "minimum system requirements are: Mac OSX V 10.6+."
My MAC is running MacOS 10.6.8, so it should work.
But when I install SanDiskSecureAccessV3_mac on my SanDisk Ultra USB 3.0 256GB flash drive (per instructions) and then launch the program from the flash drive, I always get this Mac Problem Report:
"SanDiskSecureAccessV3_mac quit unexpectedly." The following info is provided in the report:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Backtrace not available
Unknown thread crashed with X86 Thread State (64-bit):
Has anyone else had this problem?
07-22-2019 02:37 PM
I think that the fault was because despite the published web page instructions claiming that SanDisk SecureAccessV3_Mac was compatible with OSX 10.6.8, SanDisk subsequently released SecureAccessV3.1_Mac which is No Longer compatible with OSX 10.6.8.
Instead of clarifying this in their web page instructions, and/or providing a user choice to download either version, they just redirected the download page's download button to download V3.1_Mac, taking away the ability to download V3_Mac.
I emailed SanDisk Tech Support, asking where/how I could download version 3.0.
Several weeks passed without any esponse.