SanDisk Secure Access V3 fails to start

All you have to do is download the newest version.

Hi, are you still interested in recovering your data or you got rid of your Vault and/or USB Stick?

I can help you save it if you are still interested in recovering your data.

  1. Downloading new 3.02, deleting the older version, and replacing the new version on the SSD DID NOT solve the problem.  

  2. Problem remains: V3, V3.01, V3.02 ALL have the OK button GRAYED OUT no matter what I do.  

  3. In Control Panel I have no application installed with the name SanDiskSecureAccessV3_win.exe.  So there’s no way to uninstall it in Windows! Regardless, the application ONLY runs on SanDisk USB Drive! 

  4. This is a DEFINITE MAJOR PROBLEM in V3.02!!! (much bigger than a bug). 

  5. I can’t store files securely on this Drive!!! 

  6. Why does SanDiskSecureAccessV3_win.exe need to access the Internet every time it starts???  That defeats the purpose of a local solution when I’m not connected to the Internet.  I’m beginning to hate SanDisk.  What a piece of ■■■■!

That did NOT work for me.  

What happens when you remove the check mark in front of the red letters?  Use numeric and alpha numeric characters

And what the heck are “alpha numeric characters”??

The Internet access requirement is an option that can be turned off, once you sign on.

Shocking that this product is out there, many don’t want this encryption in the first place. So ■■■■ poor. Cannot get it off even with disc management.

Wah -Wah identical situation. Should be asked if you want it.

If you don’t want it, don’t use it, and DELETE the files and folders associated with it.  Not a big deal imho.

How it’s greyed out tried everything diskpart remove write protecting …

hmmm Open a Command Prompt window and run a ATTRIB command for the USB drive.  Post the results please. 

attrib  ?:*   /d

Replace the ? with the drive letter of your SanDisk drive.

Hi Ed

Please see attached

Cheers Sean
CMD.JPG

Is your USB drive plugged in?  And if it is what drive letter has Windows assigned to it?

Do note there is suppose to be a blank space between the * and the /.

Yes of course its plugged in and showing as D :angry:

Amazed this write protection cannot be wiped.

Still showng Parameter format not correct

Cheers Sean
CMD2.JPG

attrib d:*  /d

Only 2 spaces, one after attrib and one after *.

Got it Cheers 

Excellent.  Also excellent quality screen image.

 

Now there is one SecureAccess file that is Hidden which prevents it from being seen and deleted.  It may be contributing to your SecureAccess problem.  So let’s unHide it.

 

There is 1 space after attrib and 1 space after the h.

attrib  -h  d:*.tmp

After running try deleting the file.

del d:*.tmp

Then do another  attrib d:*  to verify it’s gone.  Then try using SecureAccess.

@markp28665 wrote:

Just to let other know, I had the same problem today,  June 13, 2016.  Removing the executible from the thumb drive then coping the new downloaded version worked.  – Mark –

realise that is an old(ish) query, however I just resolved the difficulty a quicker way than formatting / redownloading as cautioned above.

when I received the SanDisk device, the executable become named ‘Run_SanDiskSecureAccess_Win.exe’

I closed SDSA and renamed the executable ‘SanDiskSecureAccessV3_Win.exe’ - relaunched it and it up to date great.

it is able to be really worth noting that mine complained it was still walking whilst seeking to update, but after clicking ‘sure’ to retry a few instances, it sooner or later updated and is jogging exceptional Smiley glad

wish this enables all of us else with the equal issue.

@jissytito wrote:


@markp28665 wrote:

Just to let other know, I had the same problem today,  June 13, 2016.  Removing the executible from the thumb drive then coping the new downloaded version worked.  – Mark –


realise that is an old(ish) query, however I just resolved the difficulty a quicker way than formatting / redownloading as cautioned above.8 Ball Pool   Google Hangouts   Omegle 

 

when I received the SanDisk device, the executable become named ‘Run_SanDiskSecureAccess_Win.exe’

 

I closed SDSA and renamed the executable ‘SanDiskSecureAccessV3_Win.exe’ - relaunched it and it up to date great.

 

it is able to be really worth noting that mine complained it was still walking whilst seeking to update, but after clicking ‘sure’ to retry a few instances, it sooner or later updated and is jogging exceptional Smiley glad

 

wish this enables all of us else with the equal issue.

Hi Ed

Sorry for the delay attempting this.

I’m sensing it’s not doing what it should with the unable to change response.

Would be happy to let you get hands-on via TeamViewer

Cheers Sean

   

Ok sean lets see what we need to do.

1. The next time show 2 attrib commands.  One attrib  d:</strong> then the attrib  -h  d:*.tmp one.  It helps perspective.

2. When you go to start the Command Prompt start it by RIGHT clicking on it and choosing the Admin option.

3. I don’t have TeamViewer and if I did you wouldn’t learn as much.  :stuck_out_tongue: