12-31-2015 05:14 PM
Just bought the SanDisk Ultra USB 3.0 32GB Flash Drive.
After plugging it in Win10 PC USB 3.0 port and running the SanDiskSecureAccessV3_win.exe file, it said a new version is available.
Clicked the Update button to download it. Then it said the application will now restart. But get msg 'Failed to start F:/SanDiskSecureAccessV3_win.exe'.
Is this a known problem? Anything to fix it?
Solved! Go to Solution.
01-04-2016 04:22 AM
in that case i suggest formating the drive to have a clean drive and then download the latest version of the website and try to install it again on the pc
here you can find the link where to download the latest version of the secure access:
#Missing the keyboard? Press F1 for help#
02-17-2016 12:39 AM - edited 02-17-2016 12:40 AM
I realise this is an old(ish) query, but I just resolved the issue a quicker way than formatting / redownloading as suggested above.
When I received the SanDisk device, the executable was named 'Run_SanDiskSecureAccess_Win.exe'
I closed SDSA and renamed the executable 'SanDiskSecureAccessV3_Win.exe' - relaunched it and it updated fine.
It may be worth noting that mine complained it was still running while trying to update, however after clicking 'Yes' to retry a few times, it eventually updated and is running fine
Hope this helps anyone else with the same issue.
06-13-2016 04:35 PM
Just to let other know, I had the same problem today, June 13, 2016. Removing the executible from the thumb drive then coping the new downloaded version worked. -- Mark --