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Newbie
Posts: 1
Registered: ‎06-29-2015

SanDisk Cruzer Edge 32 gb

hi, i recently bought Cruzer edge 32GB, downloaded some movies and transferred it in my USB, but when i plugged it on my tv it recognized the usb but doesnt want to play the movies. it says "unsupported files". can i still fix this?

SanDisk Professor
Posts: 544
Registered: ‎12-10-2014

Re: SanDisk Cruzer Edge 32 gb

Hello,

 

in that case maybe the files are not supported by the TV so you can try other ones with it. If its the format of the drive then you can try to format the usb on ntfs or FAT32 in order to see if its detected normally.

 

 

Good Luck

#Missing the keyboard? Press F1 for help#
SanDisk Guru
Posts: 2,812
Registered: ‎07-23-2010

Re: SanDisk Cruzer Edge 32 gb

If its the format of the drive

 

But the OP said: 

 

when i plugged it on my tv it recognized the usb 

 

which to me indicates the drive's format is just fine.  But the movie's format may not be.  Check out this posting awi_71: http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/8GB-CRUZER-BLADE-NOT-RECOGNIZED-BY-TV/m-p/...

Ed
Important files = Backed up files
SanDisk User
Posts: 72
Registered: ‎04-02-2015

Re: SanDisk Cruzer Edge 32 gb

It could be the movie file that's not supported by your TV. Have you tried different file types like AVI, MP4 and MKV yet?