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Newbie
Posts: 2
Registered: ‎11-01-2019
Accepted Solution

Problem with Sandisk Extreme USB 3.0 retractor connector

Hi:

 

For the past four years, I have been able to connect my Sandisk Extreme flash drive into my Laptop's USB port. Lately, I am not able to insert the flash drive's connector into my laptop's USB port because the connector retracts inwards. There used to be resistence to allow me to make the connection but now there is zero resistence. Has anyone experience and solved a similar problem?

SanDisk Guru
Posts: 2,797
Registered: ‎07-23-2010

Re: Problem with Sandisk Extreme USB 3.0 retractor connector

The plastic lock wears out over time.  When inserting the drive hold the slider down.  For a more permanent fix glue the slider when the plug is out.  Might be time to get a new one.

Ed
Important files = Backed up files
Newbie
Posts: 2
Registered: ‎11-01-2019

Re: Problem with Sandisk Extreme USB 3.0 retractor connector

Thank you. I thought the same thing too. Sad I have to get a new one.

SanDisk Guru
Posts: 2,797
Registered: ‎07-23-2010

Re: Problem with Sandisk Extreme USB 3.0 retractor connector

On the bright side, a new one will be less expensive than the old one.  Smiley Happy

Ed
Important files = Backed up files