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Newbie
Posts: 4
Registered: ‎04-28-2019

PROBLEM! This vault could not be loaded, it may be located on another computer

[ Edited ]

Hello all,

 

I have a big of a problem, i cant access my files.

Im using this stick since 2-3 years and never had any problems

suddenly i cant access my files because it tells me

 

This vault could not be loaded, it may be located on another computer or the original vault has been manually removed.

 

There was nothing i changed or did other than i usually do since years.

 

I googled already but couldnt find any working solution.  I contacted the support and iam waiting for an answer but 

maybe some of u guys had the same problem and found a solution.

 

Pic in attachment

 

Vault.png
SanDisk Guru
Posts: 2,757
Registered: ‎07-23-2010

Re: PROBLEM! This vault could not be loaded, it may be located on another computer

I think the USB Flash Drive showing 0 KB is a clue.  Run a CHKDSK command on the drive, then use the Safely Remove option to remove the drive.  Reinsert and see what happens.

Ed
Important files = Backed up files
Newbie
Posts: 4
Registered: ‎04-28-2019

Re: PROBLEM! This vault could not be loaded, it may be located on another computer

Nope, didnt help.. sadly 

thx tho!

Newbie
Posts: 4
Registered: ‎04-28-2019

Re: PROBLEM! This vault could not be loaded, it may be located on another computer

 
vault1.png
Newbie
Posts: 4
Registered: ‎04-28-2019

Re: PROBLEM! This vault could not be loaded, it may be located on another computer

[ Edited ]

This is inside my Stick and i really dont know if there is something wrong!

vault2.png
Highlighted
SanDisk Guru
Posts: 2,757
Registered: ‎07-23-2010

Re: PROBLEM! This vault could not be loaded, it may be located on another computer

Try the drive in a different pc.  If it works extract ALL your files to another drive for backup, in case you have to replace/return your flash drive.

Ed
Important files = Backed up files