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Newbie
Posts: 1
Registered: ‎08-11-2016

My SDCZ48-016G doesn't recognize any other computer.

[ Edited ]

Hi. Im Korean, so I'm not good at English... but, for me , this situation is very urgent....

 

I use SDCZ48-016G.

 

 

3 days ago, My USB Flash Driver didn't recogized any other device.

 

I tested more than 5 PCs(My 2 Desktop(Win10, Win7), 1 Laptop(win 10), 2 Desktop in my college that I didn't connect before I tested(Both are Win 7), but It does not work...

 

No recognized Alarm,

 

Not showing on 'My Computer', 'Device Manager', 'Disk Management', 'USB Device Not Recognized' Pop up...

 

Just Blue LED light on my USB device, fade in & out, like a breathing...

 

 

How can I fix it???

SanDisk Senior User
Posts: 147
Registered: ‎10-25-2013

Re: My SDCZ48-016G doesn't recognize any other computer.

Hello, 

 

in that case the drive seems to be defective and needs to be replaced.

 

you can ask for a replacement through this link

http://kb.sandisk.com/app/rmaform/session/L3RpbWUvMTQ3MDk5NDQ0OS9zaWQvWGZwNXBUWG0%3D