Hi Laura,
Dear member of SanDisk Community, welcome.
@laura703 wrote:
I went to go back to the vault and it asked me to enter a new password as though I was opening it for the first time, which I did but now all the photos I placed in the vault have now gone.
Well, you will understand what happened, if you look at points 2.4) and 2.6) of this link
1- See if you still have [SanDiskSecureAccess Vault] old, with a different name, in the Cruzer.
If so, copy it to your PC, and then I tell you what we do.
2- But, if you erased [SanDiskSecureAccess Vault] old, maybe you can recover with Recuva 1.51 (portable app, free),
if the folder is not overwritten by putting more stuff in the Cruzer. Download on the PC, not in the Cruzer.
If you can recover it, save it to your PC, and then I tell you what we do.
Luck, and then you tell us, what happened, please.
Regards, Alfred. (Google translated)
