07-11-2019 01:57 PM
I have a Cruzer U 64GB (lime green) that was plugged into a laptop and fell about 3 feet and hit a hardwood floor. I have tried 3 windows computers (v8 and v10) and none of them recognize the drive. I also do not see it listed in Device Manager.
I would like to see the extent of the damage of the drive before I proceed with an expensive data recovery etc.
In order to do so, I would need to physically open the drive.
Unfortunately, I can't figure out how to open it.
It has a small tab that I figure probably is the key to opening it. The small tab is on the opposite side of where the drive plugs into the USB port. (You will notice a dark spot, that is from an ink pen when I tried to open it)
I should also note that the black part that slides out to enter the USB port was bent slightly when it fell and was damaged.
Thank you for your help!