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Newbie
Posts: 2
Registered: ‎06-14-2018

Found a lost Sandisk Cruzer

I need some help or advice and decided to turn to this forum. So I found a Sandisk flash drive on the ground yesterday. I plugged it into my PC and there is a Secure Access Vault that I can't access because I don't have the password. What should I do with the flash drive because it seems like I have no use for it? Would it be possible to format the drive to make it useable or should I just turn it in to the police for them to deal with it or even just throw it away? I really don't want to throw it away because I'm hoping maybe I can use it.

SanDisk Guru
Posts: 16,184
Registered: ‎04-17-2008

Re: Found a lost Sandisk Cruzer

You could format the drive which would erase everything on it including the Secure Access Vault & then use it as a regular flash drive.

Newbie
Posts: 2
Registered: ‎06-14-2018

Re: Found a lost Sandisk Cruzer

If I format the flash drive, I will also lose the vault app no? Can I reinstall the vault because it would be nice to have such an app to keep my files in and hopefully not lose the flash drive it like the previous owner.

SanDisk Guru
Posts: 2,591
Registered: ‎07-23-2010

Re: Found a lost Sandisk Cruzer

Yes, if you format the drive everything will be deleted including the vault app. 

 

After the format do 2 things: 

1. create a text file on the drive with information of what someone should do if you loose it and they find it.

2. download and install SecureAccess to the drive.  http://kb.sandisk.com/app/answers/detail/a_id/2399/kw/2399  

 

Another thought, look around the area where you found the drive and see if anyone has posted something saying they lost it.  They might appreciate your finding it and returning it. 

Ed
Important files = Backed up files