you may want to contact sandisk support directly it seems you are doing something incorrectly. if the files were added to the vault application they will not be accessible unless you open the application and enter the password.
| Legal | Terms of Use | Privacy Statement | Forum Terms of Service |
|
| © Western Digital Corporation or its affiliates. All rights reserved. Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products. |