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Newbie
Posts: 2
Registered: ‎12-20-2014

Extreme USB 3.0 32Gb not recognized by ms windows. Suddenly

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Hello. Got a situation here. One day my  Extreme USB 3.0 32Gb get down - i cant recognize it at several win 7 PC's. Just cant see at devices or disk list in explorer. No one utility can help me: they also see nothing, or wright "disk busy". After several minutes (5-10) systems can recognize something, and in explorer i see "flash drive", but cant rule it. Same situation at 3 PC's with win 7 (enterprise, pro, x86, x64). But i can see drive in BIOS. trying to boot from liveCD\usb with it  - failing, system just booting and booting and do nothing till i remove drive. Before that black monday it worked well. Any suggestions? cant try linux or something else.

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SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: Extreme USB 3.0 32Gb not recognized by ms windows. Suddenly

Smiley Happy   Hi AlpenStock,


Dear member of SanDisk Community, welcome.


Sorry friend, do not grieve more.


Contact SanDisk Technical Support who will replace the device, if it's authentic and is within warranty.

Link: http://www.sandisk.com/about-sandisk/contact-us/

 

Luck.

 

Regards, Alfred.                               (Google translated)

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Newbie
Posts: 2
Registered: ‎12-20-2014

Re: Extreme USB 3.0 32Gb not recognized by ms windows. Suddenly

Sad, but thanks. I'll try to connect with TS