Reply
Highlighted
Newbie
Posts: 2
Registered: ‎08-21-2018
Accepted Solution

Extreme Pro 128GB SDCZ880-128G not visible in Windows anymore

Hi all,

 

My Sandisk USB Extreme Pro 128GB SDCZ880-128G is not visible on any Windows PC anymore. It was working fine yesterday.

I've tried 4 different PC's (both Windows 7 & 10). I hear the USB sound (when plugging in the USB stick) but nothing shows up in Explorer or Device Manager. Sandisk SSD Dashboard cannot see the device either. I've also tried MiniTool Partition Wizard and Crystal Disk Info. The drive is just not seen on any of them programs.

 

I'm guessing this has become faulty all of a sudden. It's not even 1 year old and has had VERY little use.

 

Can anyone have any recomendations on a different Windows tool I could use to try and recover the device, or is it simply going to be a warranty claim?

 

Thank you in advance.

SanDisk Guru
Posts: 2,585
Registered: ‎07-23-2010

Re: Extreme Pro 128GB SDCZ880-128G not visible in Windows anymore

You've done good with your debuggin Nilz76.  If it doesn't work in multiple pcs it's definately the drive and not the pc or Windows.  You could try it with a Linux system, a live one.  But a warantee replacement seems to be in your future.

Ed
Important files = Backed up files
Newbie
Posts: 2
Registered: ‎08-21-2018

Re: Extreme Pro 128GB SDCZ880-128G not visible in Windows anymore

Thanks Ed_P, I'll log a warranty claim with Sandisk. Cheers