Hello,
I have an Microsoft Excel file on my SanDisk USB stick. This evening I clicked on the file and got the following error message:
“The file is already open or being used. The error is: Encrypted file doesn’t exist.”
All the other files on my USB Sandisk stick are fine. This is the only file I am unable to access. It is, the most important file!
Thanks for any guidance.
Grasshopper.
ed_p
2
What did you use to click on the file? Excel? SecureAccess? Windows Explorer?
Does the file exist on the drive outside of the SecureAccess vault?
Hi There,
I used Excel. Yes, the file exists outside of the vault (although it is an older version).
Grasshopper
ed_p
4
So Excel is giving the msg Encrypted file doesn’t exist.!! Interesting.
Try running a CHKDSK for the flash drive.