This secure access software has a major glitch!!! I’m in the setup for a new drive. After I typed in my password twice, the OK button remains Grayed out. So I closed the window. I then double-clicked on the .exe file and it prompted me to log in and enter my password. Entering my password gives me the enclosed error. Now I can’t use the encrypt feature which makes this thumb drive USELESS.
SanDisk SecureAccess V3.02: Failure reading the filesystems file (err=1).
It displayed “Excellent” pwd. It won’t let me back to reset the pwd. It only prompts to enter the pwd. And it won’t accept the password I had setup. What to do?
Flash drive was returned to store. It fundamentally failed to fulfill the main function I bought it for (encrypt my files on the drive)!!! What a piece of ■■■■!