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Newbie
Posts: 2
Registered: ‎10-28-2019
Accepted Solution

Downloaded SecureAccess but can’t install on Mac! Help!

Hi, i intend to purchase the Sandisk ultra flair flashdrive but before i purchase i tried to download the SecureAccess on the Macbook just to see if it works. Unfortunately, after i downloaded it and open the installation window, i clicked “Continue” and selected “Mac HD” but it wrote that it can’t be downloaded on this mac. There’s no other selection. I can’t see any No Name or anything. I’m a new macbook user so i’m not really super familiar.

please help
SanDisk Guru
Posts: 2,797
Registered: ‎07-23-2010

Re: Downloaded SecureAccess but can’t install on Mac! Help!

SecureAccess only runs on SanDisk flash drives.

Ed
Important files = Backed up files
Newbie
Posts: 2
Registered: ‎10-28-2019

Re: Downloaded SecureAccess but can’t install on Mac! Help!

hi there so that means i have to purchase the flashdrive first and plug in first before i can run the secureaccess installation?
SanDisk Guru
Posts: 2,797
Registered: ‎07-23-2010

Re: Downloaded SecureAccess but can’t install on Mac! Help!

Yes.  But do note, many of the flash drives come with SecureAccess already on them.

Ed
Important files = Backed up files