Download new version lost access to all data. Please Help!

It looks like the vault may have become corrupted. What version of secureaccess are you using? If you are using version 3 you can try using the vault repair feature.

SecureAccess V3 Repair Vault Feature

http://kb.sandisk.com/app/answers/detail/a_id/18012/

If you have some other version of secureaccess let us know and we can see if there is something similar for that version that may help recover the vault.