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Newbie
Posts: 2
Registered: ‎06-28-2015

Cruzer pop. Unable to access/format. Really important files on there!

[ Edited ]

I personally wish I'd bought another brand of memory stick given the problems I'm having with this memory stick.

There are HD video files on this drive that I recorded of my band recording in the studio and the files cannot be replaced. 

I tried to format it, full and quick. Windows cannot format the drive EVERY time. I tried recuva to see if I could dig the files out that way. It found them, but there were always errors getting them off it. Now, It will not display in my computer. I am determined to get these files off any way I can. Paying if necessary. is there anything I can do at my end to restore files? I even tried removing and adding partitions. Nothing. It's recognized when inserted and the format prompt comes up, but little else Smiley Sad 

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SanDisk Guru
Posts: 2,860
Registered: ‎07-23-2010

Re: Cruzer pop. Unable to access/format. Really important files on there!

I tried to format it, full and quick.

 

I even tried removing and adding partitions.

 

Wow. The only option you haven't tried to destroy data on a flash drive is smashing it with a hammer.

 

 I am determined to get these files off any way I can. Paying if necessary.

 

That should have been the 1st option you tried.

 

is there anything I can do at my end to restore files?

 

At this point, unlikely.  You can try the following link:

 

http://kb.sandisk.com/app/answers/list/kw/will%20my%20cruzer%20work%20on%20windows%208%3F/sno/1/sear...

 

Good luck.

Ed
Important files = Backed up files
Highlighted
Newbie
Posts: 2
Registered: ‎06-28-2015

Re: Cruzer pop. Unable to access/format. Really important files on there!

[ Edited ]

I thought, as I couldn't get access at all without a format, I could format the drive and then use a recovery program

to bring any files back. (little or no chance, probably)

 

Sorry if I came across as really thick. Seemed liked the only option. 

 

 

 

Highlighted
SanDisk User
Posts: 72
Registered: ‎04-02-2015

Re: Cruzer pop. Unable to access/format. Really important files on there!

Good luck Reeve, sorry to see that you don't have any much option left here.