11-20-2010 07:18 AM
If USB is orange & acts like it wants to be recognized, but has exclamation mark in Device Manager, here's what you do.
Err > "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Error is caused by OS not ejecting USB correctly after ejecting from SanDisk menu.
To fix issue ...
Right click Safely Remove Hardware in System Tray
Reinsert SanDisk drive.
Why this occurs is up to SanDisk to troubleshoot.