Reply
Newbie
Posts: 1
Registered: ‎01-07-2018

64 gb to 32 gb, lost files

I have a Sandisk Cruzer 64gb, and within the last 3 weeks from when I last touched the usb many of my files have gone missing and the storage space is now down to 32gb. How do I recover my files and my other 32 gb of storage?Capture.PNGWIN_20180107_19_24_36_Pro.jpg

Newbie
Posts: 15
Registered: ‎01-01-2018

Re: 64 gb to 32 gb, lost files

try using the reco very options of Sandisk. And if that doesn't work, go for third party tool like Stellar Phoenix Photo Recovery software.

SanDisk Guru
Posts: 2,605
Registered: ‎07-23-2010

Re: 64 gb to 32 gb, lost files

But Ellinor your suggestion costs $49.99  SPAM 

Ed
Important files = Backed up files
Newbie
Posts: 1
Registered: ‎05-13-2018

Re: 64 gb to 32 gb, lost files

Hello,

Go to Disk Manager and you will probably see that you've got 2 partitions, once isn't allowed. Delete the first partition and creat a new one to restore all your capacity.

Regards,

Fred.

Highlighted
SanDisk Guru
Posts: 2,605
Registered: ‎07-23-2010

Re: 64 gb to 32 gb, lost files

Fred, if the USB drive has files on the 1st partition deleting the 1st partition will delete the files also.  Better to delete the 2nd partition and expand the 1st one.

Ed
Important files = Backed up files