03-24-2018 11:12 AM
I have a 32GB usb drive. I can access all the files. I updated the SanDiskSecureAccessV2_win.exe file and now my password does not work.
I tried to reformat and no luck. How can I reset this flash drive so the password works?
03-24-2018 09:02 PM
I would suggest deleting all the SecureAccess files and folders, redownloading SecureAccess 3, copying it to the USB drive and running it.
What error(s) did you get when you tried to reformat?
Important files = Backed up files