@edd33, A clean install creates a different issue. The software doesn’t recognize the RC drive so can’t install. Myself and probably one or more people experienced this.
RedCache,
The ExpressCache software looks for the ReadyCache drive in the registry. Can you check your registry and see if you see this entry?
Just wanted to updated users that are waiting on the Windows 10 update tool. The Windows 10 update fix is currently in qualification. We still expect to release by the end of the month.
Under current control set you should have a services folder. This is pretty standard however this is likely why the ExpressCache software is not seeing the ReadyCache SSD.
Can you confirm that this is a full Windows 10 clean install? Would you be willing to export _HKEY_LOCAL_MACHINE\SYSTEM_? I can share it with our development team and see if we can find what the issue is with your system.
Well, Windows is adding this key to the registry and I am not sure why it is wrong.
You can try to change the value manually and the installer may find your drive, but you may have additional issues if Windows continues to write the key with the wrong value.
Cache is filling up. I’ll give it a day or two until I can figure out
if its actually working.
Any ideas why windows registry screwed up?
Any guesses if the fix will be reversed by windows?
(That’s all it took to troubleshoot for now? No offense. But it could have been done earlier/quicker. This is the reason why sandisk and support gets labeled sloppy. No offense to you. Thanks for helping out. Thanks to others too. But sloppy, dude.)
Just wanted to provide an update on the WIndows 10 ExpressCache fix. The tool in still currently under qualification. We are expecting this tool to still be released by the end of the month. In the mean time if you would like to manually apply the fix I have created the post linked below. This post provide the steps you can take manually to restore the ExpressCache functionality.