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Newbie
Posts: 10
Registered: ‎12-08-2013

Re: Readycache randomly fails on me

Working reinstallation:

 

make sure you have admin rights

1. kill ExpressCache.exe in taskmanager

2. kill ExpressCacheApp.exe in taskmanager

3. Uninstall ExpressCache and ExpressCacheApp in "Programs and Features"

4. Delete the entire 'ExpressCache' folder in Program Files\Sandisk or Program Files (x86)\Sandisk

5. Open the registry (run regedit) Search for ExpressCache, it should be under Sandisk folder and delete the entire ExpressCache regitry tree.

6. REBOOT

7. Reinstall it using the installer

 

 

 

 

 

 

 

 

 

 

Highlighted
Newbie
Posts: 4
Registered: ‎12-19-2013

Re: Readycache randomly fails on me

I have same problemSmiley Frustrated

 

 

tried reinstalling expresscache and it still failed when wake up from sleep

even if I reinstall Windows, problem still there

 

please fix it

 

 

Highlighted
SanDisk Guru
Posts: 4,548
Registered: ‎07-18-2007

Re: Readycache randomly fails on me

IIRC there is a bug where it will sometimes show that error but it is a false detection. When the error occurs open the command line and run eccmd -info if it shows the status is caching it is a false detction. 

Highlighted
SanDisk User
Posts: 42
Registered: ‎10-10-2013

Re: Readycache randomly fails on me

@drlucky,

 

Has this bug been reported so it can be fixed?

 

Smiley Surprised

 

 

Highlighted
Newbie
Posts: 10
Registered: ‎12-08-2013

Re: Readycache randomly fails on me

Okay this just happened again to me Smiley Indifferent

 

Gonna keep readycache uninstalled till this annoying bug is fixed.

Highlighted
Newbie
Posts: 4
Registered: ‎12-19-2013

Re: Readycache randomly fails on me

it happens again and again and again!Smiley Mad

 

Highlighted
SanDisk Guru
Posts: 4,548
Registered: ‎07-18-2007

Re: Readycache randomly fails on me

Can anyone confirm if the eccmd -info command is still showing active after this error message pops up?

Highlighted
Newbie
Posts: 4
Registered: ‎12-19-2013

Re: Readycache randomly fails on me

[ Edited ]

I don't see "active" on the screen even if it's working

but I took a screenshot when it reported ExpressCache was unavailable

Highlighted
Newbie
Posts: 3
Registered: ‎01-19-2014

Re: Readycache randomly fails on me

I just installed ExpressCache yesterday and had it display the same pop-up a couple of times. Fortunately, I was able to exit the ExpressCache system tray and close the applicaton, wait a bit, then restart the ExpressCache application. The SSD cache seems to be still in use and functional even though the message seemed to indicate that the Ready Cache SSD was unavailable.  The System and Application event logs show no events associated with the SSD device or the ExpressCache software. If the SSD is failing or in-accessable, I would expect the ExpressCache driver to log an error event into the system event log, since it is handling the i/o to the SSD.

Highlighted
SanDisk Senior User
Posts: 106
Registered: ‎10-24-2013

Re: Readycache randomly fails on me

I wonder if this issue is what sets off my raid card alarm, which is especially annoying because i have no way of disabling that.