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pwb
Newbie
Posts: 2
Registered: ‎09-22-2016

Cloudspeed Gen. II SSD firmware update?

[ Edited ]

Hi, there is new firmware for the SDLF1DAM-400G-1HA1 (400GB) SSD disk. But how should i update the firmware? I have tried to do it on 6 different pc's and serveres, but its not possible. I have used SanDisk guard tools for windows. I have tried on Pike 2108 and adaptec 8405 but its not possible to find the disk when its in raid. I have tried with USB 3 sata hdd dock and usb 2.0 sata hdd dock. i have tried to use it on sata controllers on many different pc'c and server's, but its not possible to update. It says updated but its still the old firmware, if i use it on sata controllers it say:

Updating failed

[Error]

(92-07)

 

Since we have 2 servers and 9 of this disks and they all failes after some days/weeks we realy need to update them, but what do i need to do that?

SanDisk Guru
Posts: 4,460
Registered: ‎07-18-2007

Re: Cloudspeed Gen. II SSD firmware update?

this is the retail product forum. Try posting your question on the enterprise forum linked below. 

 

http://forums.sandisk.com/t5/SanDisk-Enterprise-Forums/ct-p/enterprise 

Newbie
Posts: 5
Registered: ‎11-11-2017

Re: Cloudspeed Gen. II SSD firmware update?

the enterprise ssd forum not available

pwb
Newbie
Posts: 2
Registered: ‎09-22-2016

Re: Cloudspeed Gen. II SSD firmware update?

Hi, my solutions was to install linux on a pc and use the sandisk software for linux. Then i could update the firmware.

SanDisk Guru
Posts: 4,460
Registered: ‎07-18-2007

Re: Cloudspeed Gen. II SSD firmware update?


khaidir77 wrote:

the enterprise ssd forum not available


Try copy and pasting the link into a browser. If I click the link I get a message that the node is not found but if i copy paste it into chrome it works. 

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Lsi
Newbie
Posts: 11
Registered: ‎03-28-2018

Re: Cloudspeed Gen. II SSD firmware update?

Since it seems that noone has ever answered this question here or in the Enterprise forums, the half baked Sandisk Guard Tool utility doesn't work with its default firmware update settings under Windows.

 

The method to get it to process without errors is to use the non-default firmware update mode (second option in the list I think) which allows you to specify the offset / block size.  Via trial and error with common block sizes, I found that a block size of 256 was accepted and updated my Ultra Gen II drive from ZR07 to ZR08.

 

Even with the latest update on my drive, performance is still very marginal on consumer-type controller platforms (Intel SATA3 in AHCI mode during my tests) and light-load / QD1 performance is conspicuously low.  This leads to very bad scores on consumer-type benchmarks such as PCMark tests, so I wouldn't recommend people snap these up to use for non-server environments.  Their firmware is likely specifically optimized around LSI-based hardware RAID controllers vs consumer controllers, so I wouldn't expect improvement this far into the firmware's development either.

 

There seem to be plenty of bricked versions of these drives floating around eBay with customized non-generic firmware, so updated firmware appears to be crucial for long term reliability--and that generally isn't possible if the drive is not a generic one that can be updated with this unfriendly / DIY-class-support enterprise utility.

Newbie
Posts: 5
Registered: ‎03-29-2018

Re: Cloudspeed Gen. II SSD firmware update?

Thanks, I ended up selecting option one in the drop down menu, and just make sure I selected 256 bit size. Worked for all our drives. We will be testing them out in at our datacenter tomorrow. Only issue with them so far is that the Dell PERC controller doesn't seem to like them, and iDRAC is seeing them as having faults.

Lsi
Newbie
Posts: 11
Registered: ‎03-28-2018

Re: Cloudspeed Gen. II SSD firmware update?

Which PERC controller is it, and what type of faults are you seeing? I can test mine on an H700 in a T310 if you’d like, which has an iDRAC 6 Express in it.
Lsi
Newbie
Posts: 11
Registered: ‎03-28-2018

Re: Cloudspeed Gen. II SSD firmware update?

I tested and confirmed the latest firmware on these does trigger bay and chassis drive faults on my combo described above; a Micron P300 SSD running firmware 0003 has exactly the same effect. I attempted to use mine as a Cachecade drive in both cases. The do function, they just cause permanent fault triggering on the drive tray and chassis LCD etc.
Lsi
Newbie
Posts: 11
Registered: ‎03-28-2018

Re: Cloudspeed Gen. II SSD firmware update?

They do function, that was.