You have lost a customer

WD External and Portable SSD External SSD for Windows
1

I have spent 4 hours now trying to remove WD smartware from  a pair of passports.  I was unable to do so using every trick in my repetoire on  three different operating systems.

It is is NOT sufficient to hide the software.  I want to remove it.

You can count on my NEVER buying WD products again, either for myself or for my clients.  (Currently I have about 250 computers under my care with about 400 disks total.)

This may well be a nice option having no method to recover the lost space is just poor form.

Sure it’s 0.2%.  So what.  It’s MY disk, MY space.  I shouldn’t have to download a multi megabyte program to run twice to disable software.

You lose.

2

Hello mate,

You might be talking about the virtual partition that used to came with the old passport… To my understanding that is no longer being manufacturer like that…

3

But, what is the solution?

4

There is no way to get rid of the VCD. The solution would be buy a plain drive like Elements that has no software.

Joe

5

I’ve always found the Elements portable disks to be really neat products. They got a lot of things right when they made these. Except for the micro connector. I suppose the smaller the connector the worse things get, and everybody is doing this.